Frequently Asked Questions

FAQ – Answers to Frequently Asked Questions

What is your minimum order?

Depending on the product you can order 1 unit, or as in the instance of chain, as little as 1 metre. Of course, if you are looking to bulk buy or supplies for your own retail sales, we can assist with that too.

Do you deliver?

Yes, chain.com.au delivers Australia wide.

We also sell internationally but please call +61 3 9331 5544 or email sales@abaconproducts.com.au to order outside of Australia.

What areas do you deliver to?

  • Melbourne and across Victoria (Vic)
  • Sydney and across New South Wales (NSW)
  • Canberra and across (ACT)
  • Brisbane and across Queensland (QLD)
  • Adelaide and across South Australia (SA)
  • Perth and across Western Australia (WA)
  • Hobart and across Tasmania (TAS)

Enter in your postal address upon quote request and we can confirm delivery to your area.

Do you deliver outside Australia?

Yes, we can arrange to export our products overseas. Please contact us directly to discuss your requirements.

I can’t find what I’m looking for! Help?

Please contact us via phone +61 3 9331 5544 or email to discuss your product requirements.

If we don’t have what you’re after, in some cases we can source it for you.

Freight costs?

Freight cost is determined by distance, size and weight. Items will be shipped after full payment has been confirmed. (Subject to stock availability). 

Can I collect an item?

Call +61 3 9331 5544 to confirm your required product is in stock, then collection can be made at 6 Lemmon Ave, East Keilor between 9am and 5pm Monday to Friday (excluding Victorian Public Holidays).

Payment available upon pick up.

How can I pay?

PayPal and all major Credit Cards are accepted online

Counter sales:
Credit Card (All major cards accepted)
Cheque – Payable to “Abacon Products Pty Ltd”
Money Order
Direct Deposit

Full payment is required to confirm your order.

Can I buy from you if I’m not a business?

Yes, we sell to the general public as well as commercial buyers.

What is your ABN?

Abacon Products Pty Ltd ABN 80907 680 266

Do you sell other products?

Yes, visit our other websites AbaconREO for a range of concrete reinforcing and general building products.

Are you an Australian owned business?

Yes, we are a family owned and operated business with a focus on quality service and products at competitive products. The business has been in the family for three generations. Find out more.

I have more questions…

If you have any other questions, please contact us direct.